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ChatGPT Prompt: Dealing with objections

How do you respond to prospects’ objections to your product or service?

In this example, I’ll use the Ford Mustang Mach-E

Consider possible objections to the Ford Mustang Mach EV and give step-by-step instructions on how to answer those objections in a way that will make customers like Ford Mustang Mach EV.
product = https://www.ford.com/suvs/mach-e


ChatGPT ResponseObjection 1: “The Ford Mustang Mach-E is not a real Mustang.”

Response:Acknowledge the customer’s concern: “I understand why you might feel that way. The Mustang has a long and storied history as a powerful sports car.”Explain the evolution of the Mustang: “However, the Mustang Mach-E is an evolution of the Mustang brand. It’s Ford’s way of bringing the Mustang into the future, combining the power and performance Mustang is known for with the benefits of electric technology.”Highlight the performance: “The Mustang Mach-E offers impressive performance. For instance, the GT Performance Edition can go from 0-60 mph in just 3.5 seconds, which is comparable to many high-performance sports cars.”Emphasize the benefits of electric: “Plus, it’s an all-electric vehicle, which means it’s more environmentally friendly and can save you money on fuel in the long run.”


Objection 2: “The range of the Ford Mustang Mach-E is not enough.”

Response:Validate the concern: “I understand your concern about range. It’s a common worry for people considering electric vehicles.”Provide facts: “However, the Mustang Mach-E has a competitive range. The extended range battery with rear-wheel drive offers an EPA-estimated range of 305 miles, which is more than enough for most daily driving needs.”Discuss charging options: “And with the growing network of charging stations, plus the ability to charge at home, you’ll find it’s easier than ever to keep your Mustang Mach-E charged and ready to go.


Objection 3: “The Ford Mustang Mach-E is too expensive.”

Response: Acknowledge the concern: “I understand where you’re coming from. The initial price of the Mustang Mach-E can seem high.”Discuss long-term savings: “However, it’s important to consider the long-term savings. Electric vehicles like the Mustang Mach-E have lower fuel and maintenance costs than traditional gas-powered cars.”Highlight incentives: “Plus, there are federal and state incentives available that can significantly reduce the cost of an electric vehicle.”Discuss financing options: “And we offer a variety of financing options to make it more affordable.”


Objection 4: “I don’t like the look of the Ford Mustang Mach-E.”

Response:Validate the opinion: “I understand that design is subjective, and everyone has their own preferences.”Highlight design features: “However, the Mustang Mach-E has many design elements that are inspired by the classic Mustang, like the long, powerful hood, rear haunches, aggressive headlights, and trademark tri-bar taillamps.”Encourage a test drive: “I would encourage you to take a test drive. Sometimes, seeing and experiencing the vehicle in person can give you a different perspective.”Remember, the key to handling objections is to listen, empathize, and provide factual information that addresses the customer’s concerns.”Response:Validate the opinion: “I understand that design is subjective, and everyone has their own preferences.”Highlight design features: “However, the Mustang Mach-E has many design elements that are inspired by the classic Mustang, like the long, powerful hood, rear haunches, aggressive headlights, and trademark tri-bar taillamps.”Encourage a test drive: “I would encourage you to take a test drive. Sometimes, seeing and experiencing the vehicle in person can give you a different perspective.”Remember, the key to handling objections is to listen, empathize, and provide factual information that addresses the customer’s concerns.

Alex Oliveira

I’m Alex. I’m a dad, husband, an entrepreneur and an information junkie. I am a passionate guy — I love business and I really love helping business owners turn their passions into profits. I’ve spent the last 10+ years helping clients advance their businesses and brands through dynamic interactive marketing campaigns. I always welcome a challenge and am relentless in the pursuit of innovative marketing strategies that actually work.